Signature Project
Διεθνής Αποστολή: Ναι
Επιστροφές αποδεκτές: Ναι
Πολιτική επιστροφών:
Thank you for supporting my handmade paper flower creations. Each piece is crafted with care and attention to detail, making every item unique.
All paper flowers are entirely handmade to order, which means that processing times may vary depending on the number of orders in queue. On average, orders are prepared and shipped within 5 to 10 business days, but during busy periods (such as holidays or special events), it may take a bit longer.
If you have a specific date in mind or need your order urgently, please feel free to contact me before placing your order, and I’ll do my best to accommodate your request.
Returns
Due to the handmade nature of my products, I do not accept returns or exchanges unless an item arrives damaged or defective. Slight variations in color, shape, or size are part of the uniqueness of each piece.
If you have concerns about your order, please contact me within 5 days of delivery with a description of the issue and photos of the product and packaging.
Damaged or Defective Items
If your item arrives damaged due to shipping, please contact me within 5 days of receiving your order. Include:
Photos of the damaged item
Photos of the external packaging
Your order number and full name
Once verified, I will offer a replacement (if possible) or a refund to the original payment method.
Please note that damage caused by mishandling after delivery or improper storage is not eligible for refund or replacement.
Cancellations
If you need to cancel an order, please contact me within 24 hours of purchase. Once production has begun, cancellations cannot be accepted.
Non-Refundable Items
Custom or personalized orders
Sale items
Gift cards
Color Disclaimer
Colors may appear slightly different in person due to monitor settings and lighting. This is not considered a valid reason for a refund.
Shipping Issues
I am not responsible for delays or issues caused by the shipping provider, including lost or stolen packages. Once your package is shipped, it is out of my control.
Returns Address
If a return is authorized, you will receive the return address via email. Return shipping costs are the responsibility of the buyer unless the return is due to a mistake on my part.
Contact
For any questions or concerns regarding your order, feel free to reach out. I am always happy to help and will do my best to ensure you are satisfied with your purchase.
Thank you for supporting handmade and choosing slow, thoughtful design.
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