ALOV

Our products is a curated collection of clothing, stationery, accessories & lifestyle products for you & your little ones!

Each product is been produced with the finest natural materials & has been handcrafted by local manufacturers. Our product series are characterised by minimal, contemporary & sustainable design & are ethically made!

We hope you love our products as much as we do!

International Shipping: Yes

Returns accepted: Yes

Return policy:
We hope you loved your ALOVed product!

But in case you are not satisfied or changed your mind, you have the right to return the product within 14 calendar days from their purchase. The product can only be replaced with another product but not been refunded.

if you wish to return an item, please contact us first via message

If the product is:

/  purchased in the last 14 calendar days

/ not damaged or used

/ accompanied by a receipt, gift receipt or a proof of purchase

we will able to accept the return.


What you should do if you need to return an item :

step 1/ make the new order online. At the checkout you choose payment by bank transfer and write as a comment in the note section at the checkout "from return",

writing down the details of the order that is about to be returned.

The amount of the new product should be at least the same price as the one returned. If the cost of the new product is higher than the previous order, then you

should submit the difference either through bank transfer or by credit card payment ( you should inform us by email or phone to create a special link for you)

step 2/ send the old product back to us

when we make sure that the old product meets the return requirements and that the extra amount - if any- is paid, then the new product leaves our office!

we can not accept returns for products that:

/  are personalized or customized

/  are not returned in the condition that were initially send by ALOV ( labels should not have been removed, the item should not have any damages)

We reserve the right to refuse returns of any products that do not meet the right return conditions.

When you wish to return a product, you are responsible for the cost of the returning product & you should return it to our warehouse