5Elements_handbuiltart

Our products are handbuilt from scratch. Due to their handmade construction all parts are not identical.

CARE INSTRUCTIONS

Our jewelry are made from 925° sterling silver, brass and porcelain. Their shine gold color is due to a thin plating of gold. The best thing you can do to help your jewelry keep its luster as long as possible is to take preventative measures to reduce damage.

Make sure your hands are free of lotions, make-up, and soil before handling your jewelry.
Do not apply make-up, perfume, or hairspray while wearing your
Remove any gold-plated rings and bracelets while preparing acidic foods.
Do not swim in chlorinated or salt-water pools while wearing your
Remove them before exercising or when sweating profusely to prevent salts from damaging the gold.
Don't carry your jewelry tossed in a purse or mingled with other pieces to prevent scratching.
Store them in small boxes to prevent damage.
HOW TO CLEAN YOUR JEWELRY

To remove body oils and soil, use a damp cotton ball, microfiber cloth, or jewelry cloth to wipe down gold-plated jewelry after each wearing. Allow to air-dry before storing.
If the jewelry has visible soil or feels sticky, it should be cleaned with a warm, soapy solution. In a small bowl, mix one cup of warm water and two to three drops of dishwashing liquid.
When the piece is clean dry with a soft, lint-free cloth and buff gently to return the shine.

HOW TO CLEAN YOUR JEWELRY

To remove body oils and soil, use a damp cotton ball, microfiber cloth, or jewelry cloth to wipe down gold-plated jewelry after each wearing. Allow to air-dry before storing.
If the jewelry has visible soil or feels sticky, it should be cleaned with a warm, soapy solution. In a small bowl, mix one cup of warm water and two to three drops of dishwashing liquid.
When the piece is clean dry with a soft, lint-free cloth and buff gently to return the shine.

International Shipping: Yes

Returns accepted: Yes

Return policy:
Returns/Exchanges
Our policy lasts 15 days. If you'd like to return or exchange an item that is on its original good condition, please contact us within 7 days of delivery. If 15 days have gone by since you received them, unfortunately we can’t offer you a refund or exchange.
We' ll only accept parcels that are returned as mail with a tracking number and in their own gift box/pouch that were sent in. Once your return is received we will send you an email to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note that refunds will be available less the shipping costs.

Also, in case of an exchange, you will be responsible for the shipping cost of the new item. In case you provided us with a wrong ring size or preferred necklace length, please contact us. Most of the times we will be able to do a resizing for you. In that case a small fee might be applied.

Please note: Custom orders cannot be returned or refunded, that's why I will need your cooperation in order for my work to meet your wish.
Please note: Returns without a tracking number and not being in their own gift box/pouch that were sent in are not accepted.