International Shipping: Yes
Returns accepted: Yes
You have the right to return and change the products you have purchased with others, within fifteen (15) days from the actual day of receiving the order. In this case, first of all, please send us an email at [email protected].
In the case of the new product being of a lower value than the one of your original order, the difference is being returned to you, deducting the cost of the interbank transaction if applicable.
In order for your request for an exchange to be accepted, it is necessary that:
You send us the product within fifteen (15) days.
The product should be in perfect condition, in our packaging, it should not have been used or worn, or be in any other condition than the original one.
The product has been received, checked, and approved by us.
The product should be accompanied by the purchase receipt.
No refund will be accepted if you do not get in contact with us first.
The refund and the shipment of the order is done by the company we work with and the cost is upon the client.
It is not permitted to exchange products that have been already exchanged once.