Sakka Handmade
International Shipping: Yes
Returns accepted: Yes
Return policy:
----You must contact us before any return----
We accept returns and exchanges.
Contact us within: 14 days of delivery
Ship items back within: 14 days of delivery
We can't accept returns for custom or personalized orders.
Returns within Greece are arranged by us via Speedex and the cost is 3.50€ - Sender is responsible for return shipping procedure, costs and losses during transit.
International returns can be arranged by us via TNT/FEDEX courier. We will contact you in advance regarding the cost. Alternatively, you can arrange the return via your local post office.
We strongly advise you to keep any documents, tracking info and a photo of your package until we confirm that we have received the return and confirmed the refund.
The item must be in its original condition (new/clean/no smells) & in original packaging otherwise any loss in value will be deducted from the refund.
No refunds on FedEx/TNT economy express & express shipping.
Refund/Exchange will take place only after we have received the package and confirmed its condition.
We are not responsible for any taxes or duties incurred when the package returns to us and if any incurs, they will be deducted from the refund.
Buyers/Senders are responsible for return shipping procedure, costs and losses during transit.
Feel free to contact us for any advise and help.
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